Privacy Policy
Last Updated: April 2026
R&K Flowers ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the R&K Flowers mobile app and website.
Information We Collect
When using our services, we may collect the following information:
- Name
- Email address
- Phone number
- Delivery address
- Order details
- Gift messages
- Device information
- Push notification tokens
Payment Information
Payments are processed securely through Stripe. We do not store your credit card or payment details on our servers.
For more information, please visit: https://stripe.com/privacy
How We Use Your Information
We use collected information to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and updates
- Improve app performance and user experience
- Send optional notifications related to orders
- Prevent fraud and secure transactions
Push Notifications
R&K Flowers may send push notifications related to:
- Order updates
- Delivery notifications
- Promotions and special offers
You may disable notifications at any time in your device settings.
Firebase Services
Our app may use Firebase services provided by Google, including analytics, crash reporting, and cloud messaging.
Learn more about Google's privacy practices: https://policies.google.com/privacy
Data Security
We implement industry-standard security measures to protect your information against unauthorized access, disclosure, or misuse.
Data Sharing
We do not sell your personal information.
Information may only be shared with trusted third-party services necessary to operate our business, including:
- Stripe (payment processing)
- Firebase/Google services
- Delivery and hosting providers
Your Rights
You may request access, correction, or deletion of your personal data by contacting us directly.
Children's Privacy
Our services are not directed toward children under 18 years of age.
Changes To This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: support@flowersrk.com